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What should I do if I can not find my guide?

Upon your arrival:
Our guides will surely be waiting for you at the airport upon your arrival. However, if for some extraneous reason you cannot find our tour guide upon arriving at the airport, then please call our emergency number for help. It would be wise to keep a contact list with our office number on it in an accessible place in the unlikely event that you have a problem.


At scenic areas:
Some of the popular tourist spots in China can be crowded during the peak seasons and China's public holidays. Some guests may lose their guide in a crowd. When you find the guide is not with you and can not find him or her in the immediate area, the followings will help you:
1. Do not be panic. Relax and breathe. Stay where you are and let the guide find you. Do not move far away. This will ensure that you are found in a timely manner.
3. If there seems to be a problem with your guide finding you, find the nearest phone and call our emergency number ( 021-5876-1947-810 or 13621858549).